Thursday, December 21, 2017

Cabin Crew Group Exercise: Are You Ready For Your Assessment Day?

The group exercise is mainly used in trades where the relationship is an essential dimension of the position to be filled, especially for positions involving speaking, negotiation, customer contact, and management. It is frequently used in airlines too.

Group exercise can be a repellent, even stressful, however, it is possible to approach with serenity. This group test intended to evaluate each member behavior within a group.

This exercise that brings together several candidates may seem tricky because you will have to speak to a small group of strangers, which can be difficult for some. It is imperative to know how to listen to others and speak without making a monologue.

Know that the speaker is not always the one we need most. If you know how to stay natural, focused and courteous, this test can demonstrate your ability to work in groups and tip the scales in your favor.

The group exercises can really vary based on the airline and event. Here are the main types:

Cabin Crew Group exercise is a role play

This is very similar to that of a single roleplay, except that there may be multiple candidates involved. For example, you might need to take on the role of a cabin crew member and other people involved in the exercise are also members of the aircrew or passengers, but the difference is that they have all been assigned to roles and they know how the script is going to be played, but you do not. We must try not to fear this situation, this type of exercise actually involves a lot of fun!

All you need to do is stay alert, listen to what others are saying and respond in the way that suits you. You will probably have a goal for the exercise, for example, to deal with a work-related problem to just keep the focus on you, so you have to achieve a positive result.

Group Exercise

Group discussion

It consists of a group of candidates who must deal with a topic of discussion. Evaluators will observe how you interact with each other and how you approach the discussion to get a better picture of the kind of person you are. In this situation, how you say things is as important, if not more, than what you say. Do not worry if you do not know a lot about it, there are still many ways to contribute.

Group tasks and games

In this situation, you and some other candidates who attend the assessment day will all have a task to work together. This could be something entirely relevant to the role of the crew of an airplane or seem more like a game (which is more an approach than an update, but that some airlines do not use again).

The kinds of games used could be based on a discussion for example, "if it was the end of the world and you only have 10 places in the space capsule, which of the following people would you choose?" You would have a list of maybe 20 characters that you need as a group to make your decisions. The important thing in this situation is not who you choose in the list of characters, but the way you work with the rest of the group to make the selections.

Another type of group exercise may be the most active variety, for example, you will receive a physical puzzle to solve blocks or other props, or you will undertake the construction of a "raft" that you must then use to transport people through a room without touching the ground.

Group exercise can be very creative so it's hard to know exactly what to expect. But regardless of what you are asked to do, the way you do it is crucial.

Tips on group exercise:

  • Listen to what others have to say.
  • Show that you respect their point of view, even if you do not agree.
  • Indicate your opinion clearly and logically.
  • Accept differences of opinion gracefully.
  • Be prepared to compromise in order to move on.
  • Pay attention to other people in the group.
  • Do not talk about others or dominate the interaction.
  • Do not expect everyone to do what you think right.
  • Take a partial asset, do not stay silent and simply follow others.
  • Stay focused on what you are trying to achieve.
  • Encourage others to get back on track.
  • Have a sense of humor (without being a joker).
  • Show that you are aware of the "big picture" of security issues or potential customers.
  • Be polite and friendly.
  • Speak clearly without hesitation.
  • Smile and stay calm and comfortable (as much as possible).
  • Do not be confrontational or aggressive.
  • Be aware of your body language and make sure to maintain good eye contact.

Also Read:

Why do recruiters use a group exercise?

Because this process allows knowing more about the personality of the candidates in a short time. It helps recruiters to decrypt interactions within the group and allows them to better understand the role you play in a team.

This test is not intended to put candidates in competition, it can judge your listening quality, your team spirit, your ability to summarize, your dynamism and the way you communicate your ideas.

It also makes it possible to evaluate the social capacities of the candidates, to make emerge their true personality, which can be reflected in several games and roleplays.

It is usually a means of pre-selection, the successful applicants were then invited to an individual interview.

We find in each collective interview and, more generally, in all debates, typical profiles to which the recruiter will situate the candidates.

cabin crew group discussion

How is the group interview held?

Several candidates (usually 3 to 6) are gathered around a roundtable to discuss a topic or be in a group work situation to make a decision or perform a task.

The group interview usually lasts between 15 and 20 minutes. Before starting the discussion, the recruiter can take advantage of the presence of several candidates to present the company and the position to be filled. This introduction can also be the first phase of observation: through the reactions of the candidates and the questions they ask.

Then the serious things begin: for about 15 to 20 minutes, the participants will discuss a subject or find themselves immersed in a professional situation. It may be, for example, to make a decision and then defend or design a project and outline.

The recruiters (several of them) are in the position of observers: they do not intervene, except possibly to indicate the time that remains. They watch and take a lot of notes because, having to judge several candidates at once, the information to be collected is very sensitive and numerous.

The topics encountered in group interviews are of several types and can be in the form of questions:

Questions for everyone to take sides: "You are on a plane crashing in the desert. What do you propose to do, justify your choices to the group."

Questions to reach a compromise: "You must go to a desert island, select 5 items from a list of items and rank them in order of importance. "

Technical questions: "What do you propose to increase the sales of Duty-Free items on board? "

Debate questions: "Are you for or against road radars?"

Another type of group interview: Recruiters may ask you to introduce yourself and then ask more specific questions to other candidates.

Personalities in the Group Discussion

The session master

He/she wants to organize everything and sometimes stays firm in his opinions. That candidate is a talented speaker, but he/she does not like being contradicted and does not always know how to listen. He/she explains what to do because for the mere fact they have experience, which is a terrible strategy.

The expert

His words are weighed: he rarely speaks, but wants to be listened to, because he thinks that what he has to say is crucial for the debate. He knows how to be concise and hard-hitting, but sometimes has trouble tolerating other opinions. FAIL!

The concrete

He takes the floor to tell us some concrete facts related to the debate. He/she helps advance the discussion, but he forgets to theorize his words and conclude.

The toady

He/she redirects the discussion as it moves away from the main subject. He is also the reformer, he knows how to summarize and clarify the different words heard. His main qualities are listening and the spirit of synthesis, but he struggles to take sides.

The silent

This is the great absent of the debate. He does not speak out of the whole conversation, often out of shyness, sometimes out of fear of misbehavior or indifference.

Each can correspond to one or more profiles, the recruiter will retain the dominant profile that he/she has observed in each participant.

Open Day

That's it,

If you have taken part in the group exercises with any airline, please comment your experience below and tell us more about your group exercise?

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